Wednesday, February 6, 2008

Conversations with Children and Employees

I am struck by a comparison between children and employees. As a parent, there are often conversations which are difficult, but required. The purpose is, through love, to help your child see the need to correct actions or change on-going behaviors. As a manager, the same conversations are required, at times, with your employees. Though love is not the usual reason given in a business situation, it should be the same motivating factor.

Reversing the comparison, the same rules for a manager, when holding these conversations, holds true for the conversation with a recalcitrant child. Calm, yet firm, conversation is the method, with just enough emotion to express the seriousness of the situation. Establishing the position of judge is crucial, and examples of behavior or changes in expected output are also required. Having a solid action plan is essential. Lastly is follow-up, with clear rewards or consequences.

I have found that these conversations with employees are far easier, as the emotional connection is more distant. I also, though, firmly believe that these conversations are far more important with your children. The long term emotional exposure is far greater.

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